Terms and Conditions
Welcome to znaati LLC (“znaati,” “we,” “us,” or “our”). These Terms & Conditions govern your use of the znaati website and your purchase of products from our online store.
By accessing or using our website, placing an order, or purchasing a product, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
1. About znaati LLC
znaati LLC is an independent small business offering apparel, accessories, jewelry, and other products through our online store.
All purchases made through our website are subject to these Terms & Conditions.
2. Products & Product Information
We make every effort to provide accurate product descriptions, photographs, colors, measurements, and other product information.
Colors may appear slightly different depending on your device, monitor, lighting, or screen settings. Minor variations in appearance, measurements, printing, embroidery, materials, or finishes may occur and do not necessarily constitute a defect.
We reserve the right to correct errors, update product information, modify products, or discontinue products at any time without prior notice.
3. Orders & Payments
By placing an order, you agree that the information you provide is accurate and complete.
Orders are not considered complete until payment has been successfully received and the order has been accepted by znaati LLC.
We reserve the right to refuse, cancel, or limit an order when necessary, including situations involving suspected fraudulent activity, incorrect pricing, inventory issues, payment problems, or other circumstances that may affect our ability to fulfill an order.
If we cancel an order after payment has been received, you will be notified and an applicable refund will be issued.
4. Pre-Orders
Certain products may be offered as pre-orders.
Pre-orders are not processed based on the date an individual order is placed.
Pre-orders will begin processing after the advertised pre-order cutoff date has passed.
Unless otherwise stated on the product page, pre-orders require approximately 4–6 weeks for processing after the pre-order period closes. Once processing and production are complete, orders will be shipped.
The 4–6 week processing period does not begin on the date you place your order.
By placing a pre-order, you acknowledge and agree to the applicable pre-order timeline.
Pre-order timelines are estimates and may occasionally be affected by circumstances outside of znaati LLC’s control, including supplier delays, manufacturing delays, shipping delays, weather, holidays, or other unforeseen circumstances.
5. Shipping & Delivery
Orders are shipped to the address provided by the customer at checkout.
Customers are responsible for providing a complete and accurate shipping address.
znaati LLC is not responsible for delays caused by the shipping carrier, incorrect addresses, failed delivery attempts, theft after delivery, or circumstances outside of our reasonable control.
Once an order has been transferred to the shipping carrier, delivery times are determined by the carrier and are outside of znaati LLC’s control.
Tracking information may be provided when available.
6. Returns & Exchanges
All sales are final.
znaati LLC does not accept returns or exchanges due to change of mind, incorrect size selection, buyer’s remorse, or ordering the wrong product.
However, we genuinely value our customers and want you to have a positive experience.
If you receive an incorrect, damaged, or otherwise problematic item, please contact us as soon as possible. We will review the situation and, when appropriate, work with you toward a reasonable resolution.
Any resolution is determined on a case-by-case basis and is not guaranteed.
7. Damaged, Incorrect, or Missing Items
If your order arrives damaged or you receive an incorrect item, please contact us promptly with your order number and photographs or other documentation that may help us evaluate the issue.
We may request photographs of the product, packaging, shipping label, or other information before determining an appropriate resolution.
Claims should be submitted as soon as possible after delivery.
8. Order Cancellations
Once an order has been submitted, we may begin processing or preparing the order immediately.
Cancellation requests are not guaranteed and will be considered on a case-by-case basis.
Pre-orders may not be cancellable once the pre-order period has closed and processing or production has begun.
9. Pricing, Taxes & Promotions
Prices displayed on our website are subject to change without notice.
Applicable sales taxes will be calculated and collected when required by law.
Promotional offers, discounts, giveaways, and other promotions may have additional terms and may be limited by availability, time period, quantity, or other conditions stated with the promotion.
Promotions cannot be combined unless expressly stated otherwise.
10. Intellectual Property & Copyright
All original content associated with znaati LLC, including but not limited to the znaati name, logos, brand identity, artwork, graphics, illustrations, product designs, photographs, videos, written content, slogans, product names, website content, and other creative materials, is owned by or licensed to znaati LLC unless otherwise stated.
This content may be protected by copyright, trademark, trade dress, or other applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, commercially exploit, or otherwise use znaati LLC’s intellectual property without prior written permission.
Purchasing a znaati product does not transfer ownership of any intellectual property rights associated with the product or brand.
11. User Conduct
You agree not to use our website for unlawful purposes or in a manner that could damage, disable, overburden, or interfere with the website or our business operations.
You may not attempt to gain unauthorized access to our website, accounts, systems, or data.
12. Third-Party Services
Our website may rely on third-party services and providers, including payment processors, website hosting providers, shipping carriers, analytics providers, or other services.
Third-party services may have their own terms and privacy policies. znaati LLC is not responsible for the policies, practices, availability, or performance of third-party services outside of our control.
13. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other business purposes.
14. Limitation of Liability
To the fullest extent permitted by applicable law, znaati LLC shall not be responsible for indirect, incidental, consequential, special, or other damages arising from your use of our website or purchase or use of our products, except where such limitation is prohibited by law.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
15. Events Outside Our Control
znaati LLC is not responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, supplier or manufacturer delays, shipping disruptions, labor disruptions, government actions, internet or technology failures, or other unforeseen events.
16. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Updated Terms will be posted on this website with a revised “Last Updated” date.
Your continued use of the website or placement of an order after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to znaati LLC, without regard to conflict-of-law principles.
Any dispute will be handled in accordance with applicable law.
18. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
19. Entire Agreement
These Terms & Conditions, together with any policies referenced or incorporated into them, constitute the agreement between you and znaati LLC regarding your use of our website and purchases made through our online store.
20. Contact Us
If you have questions regarding these Terms & Conditions, your order, or our policies, please contact us at:
znaati LLC
Email: mailto:contact@znaati.com
Website: znaati.com
Legal Notice: These Terms & Conditions are intended as a general business website template and are not a substitute for legal advice. znaati LLC should have these Terms reviewed by a qualified attorney to ensure they comply with applicable federal, state, and local laws and adequately address the specific risks of the business.
